About Human Resources Explained
In this Ebook, you’ll gain an in-depth understanding of the role of an HR professional and the importance of effective communication in HR. We’ll cover the essential steps of the recruitment and selection process, from job posting to interview techniques. You’ll learn how to conduct behavioral, competency-based, panel, stress, structured, and unstructured interviews to select the best candidates.
We’ll also dive into the most critical Human Resources Key Performance Indicators (KPIs), such as time-to-fill, cost-per-hire, voluntary turnover rate, and employee engagement survey scores. You’ll learn how to measure and analyze KPIs to improve your recruitment and retention processes.
You’ll also learn about succession planning, organizational culture, change management, collective bargaining, human resources information systems (HRIS) and analytics, global human resources, and the future of HR.
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Table of contents
- Introduction to Human Resources
- Understanding the Role of an HR Professional
- The Importance of Communication in HR
- Recruitment and Selection Process
- Job Posting
- Sourcing Candidates
- Resume Screening
- Background & Reference Check
- Interviewing Techniques
- Behavioral Interviewing
- Situation, Task, Action, Result (STAR) Method
- Competency-Based Interviewing
- Panel Interviews
- Stress Interviewing
- Structured Interviewing
- Unstructured Interviewing
- Human Resources Key Performance Indicators (KPIs)
- Time to fill
- Cost per hire
- Applicant-to-hire ratio
- Voluntary turnover rate
- Involuntary turnover rate
- Employee engagement survey scores
- Number of training hours per employee
- Percentage of employees participating in training
- Employee satisfaction survey scores
- Employee productivity rate
- Onboarding and Orientation
- Pre-boarding
- Orientation
- Assimilation
- Training
- Follow-up
- Employee Relations and Conflict Resolution
- Performance Management
- Setting Performance Goals
- Performance Appraisal
- Employee Development and Coaching
- Employee Recognition and Rewards
- Employee Feedback
- Continuous Performance Management
- Managing Underperforming Employees
- Performance Management Systems
- Employee Development and Training
- On-the-job training
- Mentoring
- Coaching
- E-learning and online training
- Classroom training
- Conferences and workshops
- Self-directed learning
- Job rotation
- Stretch assignments
- Cross-functional training
- Employee Retention and Turnover
- 5 Steps to a better Gap Analysis
- Identifying the gap
- Analyzing the gap
- Prioritizing the gap
- Developing a plan
- Monitoring and evaluating progress
- Compensation and Benefits
- Legal Compliance and Regulations
- Diversity, Equity, and Inclusion
- Employee Engagement and Wellness
- Employee Handbooks, Policies and Records Management
- Employee Termination and Exit Interviews
- Succession Planning
- Organizational Culture
- Change Management
- Collective Bargaining
- Human Resources Information Systems (HRIS) and Analytics
- Global Human Resources and the Future of HR
- Conclusion
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